Customer Ratings & Reviews

Great service, my laptop starting having problems and they were quick to provide solutions.

Great service, friendly employees as well as knowledgeable.

This a really good anti virus software. But honestly it took longer to install it.

Good for personal on hand device help. Can call or chat by debice.

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

It's there if needed. Didn't have to use it , but the geek squad is there

We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

This isn't a fair question. The Chromebook was purchased a month ago and haven't needed to use the warranty. I hope we won't have to.

Even though I did not use the protection. Still was happy to know I had it

I have found the laptop to be fast and responsive, but one should expect that out of this generation of Ryzen 7 processor. I have always been impressed by Lenovo products. They may not have all of the bells and whistles as other brands, but they are dependable workhorses, a nd in the end, that is truly what I want from a laptop. I will give a demerit to the Geek Squad though. I purchased an open box item that was supposed to be restored to factory settings. It was not restored with a network adapter driver which makes setting Windows 11 up difficult. Fortunately, I am a geek and had a usb-c to RJ45 connecter adaptor. On the plus side though, it did not have all of the bloat ware.

Excellent picture quality and color. Screen is very clearN

I have had this since 2020! I love the benefits of having it!

I hope we never have to use this but good to know it is available

I have great expectations for this warranty package deal, I hope it helps with issues that may arise with this product

Laptop is high quality and got it for a great sale price

Prefect ! Great choice Fit perfectly ! I would recommend

For Laptops, this is a MUST. The protection plan is the best in the industry.

They have been there to help out when something happens. Quick response and know the issues.

I love the laptop. It pays everything super fast and loads quick. The power supply is pretty big. It makes noise but what laptop that has power doesn't make that kind of noise expects to have the fans blown pretty quick if you have a high-end laptop.. a lot of people complain about the sound but if that bothers him, they should just get a desktop. This is for the people who love portability.

Good protection to have! Great purchase we made! Thanks!