Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 11,832 reviews
  • Rated 5 out of 5 stars

    My Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope I never need to use the Geek Squad, but it is a great stress relief to know if something goes wrong, I have the Geek Squad behind me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Worth Having

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and gives me peace of mind. I feel better knowing my device is covered if accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. We've bought dozens of Chromebooks in the past year and this has been a crowd favorite, especially from previous Windows users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been awesome. I have had it for 4.5 years at this point and it runs super fast. Plays pretty much any game I want with mid settings. After I updated the ram to 64 GB it runs on max settings with zero issues. It can get pretty hot so make sure the ports are clear. Additionally it should be opened up and cleaned at least once a year. Only issue is you need a giant bag to carry it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the end once you get the service it's worth every penny you spend make the effort I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value at a great price and good piece of mind. You never know what will happen while using your computer.. Always get a warranty. for laptops make sure it includes the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very important protection, since we use the computer on a daily basis and will take it everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year protection is very important because you never know when is going to occur an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer for College

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up my refurbished computer earlier today. I'm already happy with my purchase. I've been needing a new computer for school and I usually get confused when buying a computer but it was really easy to set up and everything works fast/great! Thanks, Joy Systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Light Weight HP 14" Laptop !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmmmm...maybe I WILL get Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in electronics. Since 1980. I never used to get extended warranties, as I can almost always fix something myself, assuming it would even break. Dirty contacts and cold solder joints years ago, to replacing BGA system-on-a-chip today. But in the last 10 years or so, the mass production of low-power devices means that power surges, manufacturing imperfections, and even the occasional drop (!) makes it much more likely to need to repair something, and that takes time, parts, and setting-up the workstation for micro-repair. There are rarely enough hours in a week to get scheduled things done, much less unscheduled. The 3 times I've used Geek Squad in the last decade were easy, helpful, and just a big time saver. I seriously consider it now on most big-ticket (and even 'medium' ticket) purchases. The coverage is also usually superior to other coverages, such as credit card or other third-party service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protección plan terms are very reasonable a most have for your computer coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grek squad i place this on everything i buy i like to know it something happens i get get a new one or fixed and no cost to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident forgiveness you pay for up front. Great choices make for better experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A hit with the Children!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebooks from Best Buy are a hit with the kids! They’re lightweight, easy to use, and perfect for schoolwork, streaming, or games. The battery life is so impressive that parents have to hide the chargers just to get their kids to take a break. Definitely a great purchase for families!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang and quality for your $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. I like it a lot more than expected. When I first unboxed it the backlit keyboard had some keys lit while others were off. After a bios update and windows update the problem resolved itself and everything works. Afterwards, I ran a timespy benchmark to validate the 115 watt 3070 GPU and it is in fact a beast. I scored 10,935 with the GPU and 9700 with the processor. I was simply blown away. This is near desktop performance. On top of that the LED light bar is pretty cool when have it chilling lid closed. The keyboard and trackpad are both solid. I've tried the G15 zephryus and G15 TUF with a 3070. TUF was the slowest, the zephryus has a garbage speakers and soldered ram which bothered me. This seems to be heavier, but believe me its not that noticeable. Personally, I have this docked most of the time as it displays content on my external monitor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! Love my new laptop guys!!! Ordered online in the morning, picked it up at lunch NICE and got a GREAT DEAL! Thanks Carl I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer with Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the laptop does very good. I've got it running for right now minecraft at full settings and FOV and the laptop easily pushes 144 frames. Pros - Newer generation GPU with a 12th gen i5. Fast responses in games and in workloads. Great looking 1080p screen. Cons - Speakers are pretty terrible, plan to use headphones. The 4060 is basically a 3060, not much difference in computing power, power draw, clock speeds, or really anything else. Summary - better than average computer that if you get for roughly 1200 dollars is a good deal. Any more spent on it means you're getting scammed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Yoga Very good and reliable PC I do a personal upgrade every 7 years . This is one has the NVIDIA GEforce RTX4050 and just get the same model fir my son with the RTX4060 because he will be running CAD design with it

    I would recommend this to a friend