Customer Ratings & Reviews

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

I havent had to use it on this laptop yet. But, i have used the warrant for a cracked screen on another laptop i purshased in September. It had a cracked screen i was very satisfied with the results.

If you want to save your devices from damage this is for you.

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

Geek squad is very good to use for ur protection on ur computer

I like have this extra coverage from the Best Buy. They are very helpful.

So far so good. Im glad everything's been working well.

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

The agents mounted my tv and installed all my devices.

Hopefullu dont ever need to use but serves purpose if need go

Used geeksquad when my chromebook died. Great customer service and the in-app updates are very helpful. Was able to exchange my chromebook when my previous one was junked out.

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

If you ever have an accident with your electronics and you do not have geek squad you will kick yourself. The price of protection can be a problem after you plunked down a bunch for your device however when/if something happens you will not regret it.

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.