Customer Ratings & Reviews

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

Geek Squad has been very helpful each time I have purchased this service

works when I need it. Have never had a problem when needed.

I am not sure if I have needed to us it yet so it is hard to review here

It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

I can take any three of my computers if anything goes wrong and they will fix it for free for three years. I that is a good value and comfort to know everything will be taken care of if needed

Nice to have the backup of geek squad at your fingertips

Having some sort of warranty on products comes in handy.

I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

Agents checked my device promptly and were professional with their communication and service.

Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

Love the geek Squad warranty, I would buy with every purchase

This is excellent for me, it covers a lot of things. Make me feel more secure.

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

I know from previous purchases that the Best Buy insurance plan literally covers everything and love tat fact that I dont have to worry if anything goes wrong.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Got this just in case I need it. I have not had to use it yet.

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!