Customer Ratings & Reviews

Geek Squad has always been there when U needed them .... Worth it and hope to never need it

3-Year Accidental Geek Squad Protection is a plus for my son's Christmas gift.

Geek squad has always helped me solve the problem with my laptop to little to major Issues with my laptop.

Absolutely a must for kids chrome books, kids drop, spill, and do unknown things to electronics....

We love it we always use it we will never not get a plan from Best Buy

Great product. Really use it frequently & I highly recommend.

This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

Get a contract for all the things that can go wrong and their response to the breakdown and when they will or cannot repair what steps to take!

Worth getting protection for all devices or products

Worth getting protection for all devices or products

I've used this a few times with my daughter's laptop and I've never been disappointed. Easy in, easy out.

Normally expecting better than average quality from Asus, it seems laptops are the exception. As a previous owner of a fairly large computer company I sold many Asus products and they sold for a premium due to the quality in workmanship and manufacture consistency. This open box Asus Q524auk has been constant problems from the moment I took it out of the box. All ports on the left side never have worked- 2 USB, Card reader, audio. The so called USB type C is just a USB 3.0 in type C port shape. Also it is a poor design and absolutely will not hold a USB type-c connector. Of the 2 USB 3.0 ports on the Right side, only one maintans a sustaned connection and runs at full 3.0 speeds. The other 3.0 port power cycles every 3-6 min and rarely connects at 3.0 speeds. The backlit keyboard has gotten dimmer and dimmer to where 75% of the keys are hardly illuminated. The BIOS resets to factory default about every 4th time it gets restarted. On mine (open box) the bottom panel fell off right away and three ribbon cables and two pieces of broken cable connectors that had been soldered to the Motherboard fell out, as well.only one screw was holding the battery in place. I bought it in January 2018 and as of March, it had quit working completely.

Search for a review because I have not had to use my protection plan but hopefully when the time comes they will pull through for me

really good solve my problem fast test my device as soon as they can

The Geek Squad has been very helpful when dealing with my disfunctional laptop. I really appreciated their prompt and friendly help.

Great people that knows exactly what they are talking about and doing

Gotta get it for my laptop knowing how things previously went with my 4 year old laptop.

glad this came with the computer. I am not easy on computers with all the travel. this was an important add that came with the purchase

Love the Geek Squad protection. I have used it many times and will not buy a product without it.

Peace of mind. I hope i never need it but if i do im happy its there. Decent price