Customer Ratings & Reviews

I bought this because it was a great deal. I know that suppossedly its more room than I will need but I like the options I have with this.

2 incidents so far and its wonderful to have the security of this protection and geek squad knowledge.

Had to get this just in case. You know kids they could spill something or drop their device at any time

Service is great and fast. They were very helpful. I was in and out of there.

It’s hard to review this because I’ve never had to use it but the peace of mind is good

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

They really do everything to help with the problem you have. Im so glad I decided to put protection on my pc.

Great insurance with great adjustable. I never had any issues with the insurance . Great products

Bought this protection with my daughters chromebook and never used it.

Anyone who does not consider buying this protective service is crazy it’s well worth it for the price

Every time I go to the Geek Squad they are very helpful and make sure everything works well.

I’d highly recommend getting this service for a large purchase. It’s worth every penny.

Clumsy ? Flexible laptop? Not buying a case or protectors? Don’t be a fool get your money’s worth lol

I love getting protection plans to make sure I’m protected if the device isn’t working for some reason.

I bought this for accidents and laptop tune ups, if necessary. I haven’t had to use it but I’m glad I have it.

Oh it’s a must. If you purchase these items please get the geek squad. It also covers other items you didn’t even buy from beer buy. Good deal

I always put geek Squad protection on my devices. Any issues with my laptop is handled ease and no hassles.

when I buy anything from Best Buy always get the protection plan because Best Buy always backs up their products

We havent had to use this service but glad i have it.

Hopefully I won't have to use this but I'm glad I got this warranty, you never know what's going to happen.