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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 11,956 reviews
  • Rated 1 out of 5 stars

    Highway robbery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad! Excellent job by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!??????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad! They have proven to be helpful and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grek squad foxed my pc fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and assisted me quickly with all the issues i had promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fast services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and assisted me quickly with all the issues i had promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good things coming having this warranty coverage I am protected with BBuy Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass on it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys protection plans are some of the best out there especially for electronics. Dont pass it ip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for computer repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho it is brand new things happen. Had the extended warranty on the last computer. Definitely worth the money. Talking from experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat knocked over a vase of flowers on my laptop. They were able to repair within 5 days at no charge. This was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this, but I have used it on a previous device and I'm glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....never go wrong when accidents happen all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an awesome service to have for all the tech things we have. They know there stuff.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Had to Use Thankfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet thankfully, but they have answered questions for me and were helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sam. Thanks for taking time to share this with us. We're glad to hear everything has gone great so far! We hope you don't need to use the protection plan but know we'll be there for you if you need it.

  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer to have on any electronic devices that you purchased.

    I would recommend this to a friend