Customer Ratings & Reviews

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

They help me with my computer and showed me what to do with it

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

I protect all my purchases with Best Buy no matter what

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

Its great to know i have insurance if anything happens to my device.

Haven't had to use them yet but glad to know if i need them they are available.

I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

Much need because I am not tech savvy . Te h was very professional helping me with my situation.

I called just about questioning stuff very friendly and found out more then was trying to great people

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

Good service and very good business and takes care of customers

Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

Great service explained everything i needed too know and great protection worth the extra money for sure.