Customer Ratings & Reviews

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

Good to have incase something happens before I end school

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

Would purchase warranty everytime as it has been a life saver.

There has not been any need to use the protection plan but it does cover good things.

They helped her set it up with all items we purchased

Thanks for giving me a piece of mind with my device.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

Essential for any electronic device . I feel less stress knowing my device is protected .

I have used Geek Squad before and it's worth having their protection.

I don’t even know how I’m supposed to review this because I’ve never had to use it

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Happy to know that I have a team to help if something goes wrong

Not had to deal with them yet but they seem good__

Geek squad is there with you every step of the way

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.