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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 11,949 reviews
  • Rated 5 out of 5 stars

    BEST SQUADD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the geek squad always there for my needs and fixing my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves your mind at ease against damages and other potential issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Won't Regret This Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life savers when in need, peace of mind knowing the help is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees. Very helpful with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QeekSquadFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having this it's the only reason why I buy from Best buy because of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Get this just in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have extra protection just in case you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is good and it keeps it protected for a year so that’s good ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really a best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

    I would recommend this to a friend