Customer Ratings & Reviews

The agents mounted my tv and installed all my devices.

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

So glad the associate talked me into buying this. My daughter step on my laptop by mistake and it was fixed completed with no problems and no extra cost. Truly a life save

The agents were able to help me replace a new pc with another. The first one I purchased had Windows S and I could not load apps. Once the exchange, they switched my Microsoft Home and Office over. I am not sure how, but all 3 uses were used up though. It took overnight to finish the job, but it was finished by noon the next day. The wait seems long sometimes.

Hopefullu dont ever need to use but serves purpose if need go

Don’t buy an expensive product without this service. It’s a must have to insure any high value item is covered. I’ve had to use this service in the past and the protection is awesome

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

I havent had to use it on this laptop yet. But, i have used the warrant for a cracked screen on another laptop i purshased in September. It had a cracked screen i was very satisfied with the results.

I had a 2year geeksquad protection to insure a tablet I purchased and when I had issues with the tablet after 1yr I took to best buy and they ended up replacing the tablet with the insurance but I figured I'd still have a year of insurance left on the initial 2yrs I purchased but I was wrong. I was told the original insurance was for the original tablet and expired with the replacement so I had to purchase another 1, 2, or 3yrs of geek squad protection if I wanted the replacement tablet insured. So in this case i recommend buying only 1yrs protection and upgrading for another year before each year expires.

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.

Always protect your technology with the help of the Geek Squad!

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

Works Great, does what we got it for, and my daughter loves it

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

Good protection plan, always keep and be worry free,

I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

Good warranty, although no damage has happend! Very good to have.