Customer Ratings & Reviews

Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

There are the best in the business. I have never had an issue

I have the peace or mind that I have Geek Squad for anything the warranty wont cover.

I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

This absolutely saved me on my last computer. Almost two years later I dropped a dishwasher on my laptop (Don't ask). It was out of stock and so I got a gift card for the value to replace it and upgraded to the newer version of the laptop. I will always get this.

Love everything that’s included in geek squad………….

I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

Just had my first issue with my HP Pavilion. The G button was sticking. Scheduled an appointment for today, went in, employee was prompt, took laptop in back, came back and said he cleaned underneath, there was actually a nail under the button.

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.