Customer Ratings & Reviews

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

I believe that buying a warranty for a computer is a wise decision to protect our devices.

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

This protection is good stuff for a gray price definitely worth it.

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

Always pleased with the Geek Squad. They never let me "go" down!!!

The service is good and go well if you buy a laptop.

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

Hands down the best perfection Squad I strongly recommend there services.

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.