Customer Ratings & Reviews

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

[Employee of bestbuy] Its nice to have that protection just incase i need it

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

Guys you should’ve definitely buy this thing and it is really helpful

I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.