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Customer reviews

Rating 4.6 out of 5 stars with 11944 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,944 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service and a great affordable price . Will definitely use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gotta have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen!! It’s worth purchasing for one of those moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good understanding of. Product and evaluation of system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having that piece of mine, that no matter what I can have. The geek squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chro me book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just for the piece of mind since my last laptop got a crack on the screen and I didn't have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that I hope to not need but will if I have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add the Geek Squad protection, well worth the extra dollar.

    I would recommend this to a friend