Customer Ratings & Reviews

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

Takes care of want needs to be done or fixed great service

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

Geek squad rocks get their protection for everything you buy now

A solid service that allows repairs on products that you need fixing.

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!