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Customer reviews

Rating 4.6 out of 5 stars with 11944 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,944 reviews
  • Rated 5 out of 5 stars

    Great to have insurance just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the insurance yet but love knowing it there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections is always good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely wanted three year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Anxiety Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended earranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

    I would recommend this to a friend