Customer Ratings & Reviews

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

I know they are good from previously using so I would definitely recommend

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

They help me with my computer and showed me what to do with it

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

No matter what I do they will replace or fix the gear. Accidents happen

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

What does never leave the house without it gets why does it always something I purchase on every product

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

Geek Squad is always there to answer any questions you have and can get you back up and running.

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

Reasonably priced for a one year warranty. Geek squad was very helpful!

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.