Customer Ratings & Reviews

Thank you guys for this feature. Great to have, if you have any issues.

Have protection for years here and had no issues at best buy

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

Friendly chat for finding proper mouse. Gave me many options in different price ranges.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

Good service and very good business and takes care of customers

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service