Customer Ratings & Reviews

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

They are always very helpful and the service is excellent. Would definitely recommend

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

Always good to have warranty You think you might not need it but trust me you do

Do Glad that I got this so if anything happens to the computer I'm able to get it fixed

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Very convenient to have when you know nothing about technology. Saves you money on repairs

Geek squad is the best! Anytime I need help, they are right there!

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Haven't really had to use it yet but I have it just in case