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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,945 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help with any issues you have. Even if they cant help they can direct you to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind knowing it is there..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Needed Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and warranty and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've never used the geek squad but they seem very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and excellent I would recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me get a replacement for the computer I bought no cost because I had the plan backing me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all questions answer great timing and attention and buying for all my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is so meek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a necessity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really clumsy so this def comes in handy and I feel safer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

    I would recommend this to a friend