Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11945 reviews
(11,945 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help with any issues you have. Even if they cant help they can direct you to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind knowing it is there..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Over all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.
Rated 5 out of 5 stars
Needed Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service and warranty and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and service. Would highly recommend.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I've never used the geek squad but they seem very
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and excellent I would recommend it to my friends
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek squad was very helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help me get a replacement for the computer I bought no cost because I had the plan backing me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Answer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have all questions answer great timing and attention and buying for all my items
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek is so meek.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a necessity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really clumsy so this def comes in handy and I feel safer with it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
1 year squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
