Customer Ratings & Reviews

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

Crucial protection for a solid investment. Like car insurance but practical.

Haven't had to use it so far. I've used them in the past and they were very helpful

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

It comes in handy in case of any unwanted problems

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

Bought an open box Laptop for a great deal so I took out the protection just in case.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

The guy that help us was really helpful he explained everything that we needed to know