Customer Ratings & Reviews

If you want a great product always buy from Best buy

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

I have used Geek Squad before and it's worth having their protection.

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

Geeksquad is a great service. Would recommend to add protection to all your devices

I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

Geek squad protection is always amazing. I’ve never regretted getting their protection before.

Very good service quick and hassle free process. Repairs done in a timely manner.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

Always answered promptly and effectively with any concerns when I was building my pc

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense