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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11946 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,945 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad they will fix anything they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applied Warranty to Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained in depth about the warranty and helped me not worry about future issues with device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the protection yet but I think is the best way to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a have it with a PC purchase most of the time they have problems at least once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for work and school. Love touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me since I'm very clumsy and this will be handy just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry happy I have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very necessary purchase. It will help in the event something happens. I purchase things like this because you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have help if anything breaks or goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help that I get from the Geek Squad! They are always so helpful and friendly. They don't make you feel like you don't know anything, even when you don't!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased 3 year service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase extended warranty for 3 years. I bought this for a laptop. So far I have not needed it. Not sure at this time if it was worth the extra money. I will keep this updated as time goes on.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your feedback! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions regarding your protection plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The Geek Squad is the A team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

    I would recommend this to a friend