Customer Ratings & Reviews

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Wouldn’t own a software device with it. Good tec support

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

Squad got computer set up and ready to use. Helpful and friendly.

The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

needed help and got good advice. overall good experience.

Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

Great! They fixed my chromebook quickly when i had broken my screen they were great!

enery thing i needed ro start school would definitely recommend

Perfect service always in hand and call very useful if your rough with your gadgets

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections