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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,949 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat having protection for a year. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it was great!! People were so helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day. Twice! More than payed for itself over 2 fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids are hard on technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into distance-learning my daughter broke her school provided chrome book. I definitely don’t want to deal with next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all electronics. The service technicians were great they were nice and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a homeowner, it is good to have this kind of help when a problem arises with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service for your products! I feel an extra sense of security knowing it’s accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, exceeded expectations, buy without fear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this support you are limiting your ability to stay safe and maximize the product in question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my product shipped and they kept in contact with the progress of my computer

    I would recommend this to a friend