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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 11,949 reviews
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but i like the option because fate is cruel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a great investment for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection service is amazing. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet however, we have used the Geek Squad in the past on previous computers and they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me fix my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents serviced my insignia microwave and sorted the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad protection on things in the past and have always been happy. You may never need it but if and when you do, they will take very good care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replace computer with refund to purchase new one after accidently damage. Quick easy and simply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOURSELF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PROTECTION PLAN CAME IN RIGHT ON TIME. YES, IT IS VERY MUCH WORTH THE MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great option to have since I can be tech challenge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this protection plan for our TV and hopefully we won’t have to use it but it is a good thing to always have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your product against accidental damage or failure. Easy to use and redeem for a replacement or for it to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. My son is using it the item ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection program is the absolute best around! Never a hassle, just fixed right the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new laptop for my dad, and the peace of mind this provides is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keep getting my questions answered and avoid serious issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great when you are sending a laptop off to college with your student.

    I would recommend this to a friend