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Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 11,941 reviews
  • Rated 5 out of 5 stars

    Fixed computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to know they cover everthing except theft and lost items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we use the geek squad they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Used to keep up with technology. Arrrgh. Not anymore because the awesome Geek Squad is able to handle Arrrgh so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attentive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the pleasure to use them yet however I received an email letting me know that they were there if I needed them which was great nice follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t Purchase an Expensive Electronic Item W/O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully this extra warranty was/is available for Chromebooks & laptops for children who are doing their schoolwork from home occasionally & won’t have to bring a school Chromebook home (too small, responsible for replacing if broken, etc). Accidental damage protection is a must for anything I order due to multiple children fighting over everything & ADHD senses ending up breaking too many things. Luckily this covers accidental damage & spills!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For me a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they come through and are helpful when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always honored the warranty on the faulty products I've bought from Best Buy even though there were very few Best Buy products that have failed on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance don't be cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the extra money just in case you accidentally spilled something on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Protection. Plan. Is. A. Great. Option………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry if anything happens to the computer. totally covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth getting just in case if anything happens within a year. I just wish the prices weren't as high. I would've gotten more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad EXCELLENCE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was there to assist me with repair order when I dropped my Samsung notebook and the display and was no longer operable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have incase of any accidents. I'd recommend this especially if you want to protect yourself from having to upgrade a device prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have yet to need to utilize Geek Squad's amazing services yet and hopefully never will.

    I would recommend this to a friend