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Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,941 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but will help when issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has certainly lived by it’s name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, I wouldn’t purchase an electrical Item without covering with the geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are nice and friendly, most know what theyre doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t needed any service calls with our new laptop, but I have been very happy with their service in the past. Very pleasant and helpful workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt comfortable knowing that if anything happened, I would be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection on any small appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job and well deserved payment for my device. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service yet… but confident that they can help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have as someone who is accident prone on issue I have is it take more time then I would think to get stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved me when my laptop needed repairs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome and really helped me out after I dropped my laptop and it needed a repair. The service agent was so great and helped me with no issue. My laptop was repaired and returned to me in no time. I am so glad that I paid for this service. No regrets at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was fixed sooner than expected and it looks and works very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to help answer any questions or See how to fix your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys are Awesome. They can fix everything!!! These guys are knowledgeable, patient and communicate with you a level you can understand. I have used them numerous times and each time the service was superb. You can asked them anything and they will respond to your needs of fixing your problem (s). Best Protection you can purchase for 2 years. If you have a computer you will be happy you have the protection for it. Get it and use it!!! Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop and Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily, I haven't had to use this protection yet, but having it gives me peace of mind just in case. The cost is worth the peace.

    I would recommend this to a friend