Customer Ratings & Reviews

Never had an issue the geek squad couldn't solve for me!

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

Geek swaud provudes reassurance in case anything happens with your devices

Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

I recommend Geek Squad support to everyone! They always come through!

Great product and Hopefully I never have to use it.

Can't say that I've ever had a problem with the Geek Squad before. They're all pretty friendly and knowledgeable and, so long as one has an appointment, one will get waited on in a timely fashion.

love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

C can’t go wrong with the geek squad insurance it pays off having it

I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

Always a good thing to buy! You never know when you’ll need to use it!

This is a great addition to have to protect your electronic what a deal

Whenever you buy a laptop, getting an extended warranty is a must. You're moving this expensive piece of equipment around and anything can happen. I've had to bring my laptop in twice, and twice Geek Squad had fixed my machine efficiently and effectively. Really glad I purchased it, will absolutely do it again.

I feel I can rest easy cause pretty much anything that could go wrong is covered. I like that feeling. I have had to make use of it yet, but From everything i have read their service is great!

The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

I always wondered about the Squad. This time, I was pressed for time and needed my new laptop set up fast. They did it overnight and it saved me hours of problems. Then when I had another glich, they fixed it right away. The added feature that they will service all my computers is a wonderful bonus. I am sold on them.

i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

[Employee of bestbuy] Great to cover my tech and make sure i wont have to shell out lots of money onna repair

I haven't had to use this service for this device. I have however had to use them in the past & they are excellent. They are more than helpful, very polite, professional and get the job done. They have helped me several times with very different problems & are the best.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.