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Customer reviews

Rating 4.6 out of 5 stars with 11943 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,943 reviews
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my chrome boo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved Me Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUEEK squad helped me set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Insurance is Great Backup to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for anyone buying a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not need it yet.not use it yet.they should cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repaired screen super quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is always helpful and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best pact to shop. Helpful people, and a geek squad to help if you have issues with you purchase in setting things up. They will walk you right through the steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free to your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good I think I have safety on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That plan is awesome Accidents happen And they'll replace her fix it that's great news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection if you are on USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

    I would recommend this to a friend