Customer Ratings & Reviews

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

Just had my first issue with my HP Pavilion. The G button was sticking. Scheduled an appointment for today, went in, employee was prompt, took laptop in back, came back and said he cleaned underneath, there was actually a nail under the button.

If you have teen boys, this produced is a must to have. Hassel free replacement. We have two controllers replace with no questions asked and they always have your information on file unlike Walmart accidental protection.

I highly recommend geek squad protection for your products. They will replace it or try to fix it

Good service good product not problem at all. Thanks

We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

Great coverage for price. Glad I was able to purchase this for the computer.

We purchased this accidental protection on an item and actually had to use it! Our item was replaced with a better one because the item we had trouble with is no longer available.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Very thankful to have extra coverage! Would recommend this to everyone!!!

Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

What's there to say about The geek squad warranties other than fantastic bring whatever you've applied this warranty do a Best buy store and they'll either repair it or give you a new one even when you're on vacation in another state great warranty

The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.