Customer Ratings & Reviews

Great for making sure your expensive device is taken care of if broken

Service was excellent. Representative was curtious and helpful.

I used the service several times and it saved me a lot of money on service and parts.

Best protection plan for laptop my laptop broke and everything be fixed fast

We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

Always purchase Geek Squad service, I don't take chances on "just in case".

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work

I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

Haven't had to use it yet but knowing it is there for everything it covers is excellent. Great peace of mind knowing this coverage plan is there in the event anything were to happen to the device, especially since it is owned by my teenager.

I don't even see the point of it. I have a laptop that keeps powering off and on and I don't know if it's the hardware or if it's covered by the 2-Year Accidental Protection.

Haven't needed it yet but glad to have it if I do.

Geek squad is so helpful they are able to assist when problems occur with devices. They also explain how to utilize products you have brought or are considering purchasing. I also enjoy their quick repair, and easy scheduling.

When I purchase a product, I read the reviews to see how it holds up. If there are any problems indicated with the product, I buy the protection plan thru the Geek Squad. So far, I am been very lucky and have not had to use it, but it is there if I need to use it.

This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god

Gives me piece of mind knowing my laptop is covered

Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.