Customer Ratings & Reviews

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

I have had a contract with the Geek squad for several years and it was a good way to take care of an old computer, so I have kept the plan with my new one.

So far no problems with the laptop. At least I have Greeks squad just in case

Great laptop i use it everyday i love it i use it for school

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

If something happens in 2 years with ur device you can get a brand new one with no worries

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

I was told I could use any where I go and I honestly love it

I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

If you need them you found them. Quick answer and right away refund or repair

Geek squad protection actually makes life better great associates at BBY

It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates