Customer Ratings & Reviews

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

Have all questions answer great timing and attention and buying for all my items

I guess it was ok I never had to used the service. But, it was there in case I needed it.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.

I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

Warrenty is better than none ..in my way of work so at least its covered

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

I have not used it but I know that it is excellent and incredible attention

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop