Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Pc repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and helped me with my computer problems quickly
I would recommend this to a friendLove Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!
I would recommend this to a friendThe Geek Squad is the A team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.
I would recommend this to a friendThe best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For now until forever I will purchase Best Buy’s replacement plan. I swear by it.
I would recommend this to a friendLaptop Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped me find a great and reliable laptop!
I would recommend this to a friendGeek Squad 2yr Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2-Year Accidental Geek Squad Protection is a great investment
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop last year and so far no issues. It’s been working well. I’ve mostly use it for school (college). I sometimes watch CNN news or Hulu or Netflix. I’d recommend it. Hopefully, it continues to have no issues.
I would recommend this to a friend
Good protection
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always rely on the protection plan to be included
I would recommend this to a friendSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.
I would recommend this to a friendMouse pad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and easy to clean , it goes great with my laptop
I would recommend this to a friendPeace of mind for your purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.
I would recommend this to a friendWorth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it
I would recommend this to a friendGeek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not needed to use this yet but its a good thing to have.
I would recommend this to a friendGret purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great they gave me no issues with giving me credit for a item that couldn't be fixed
I would recommend this to a friendGeek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the instructions to open the package and I didn't cut myself
I would recommend this to a friendGreat Chromebook looks good definitely recommend i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook looks good definitely recommend if you are looking at something in this price range.
I would recommend this to a friendPeace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.
I would recommend this to a friendPurchased 3 year service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase extended warranty for 3 years. I bought this for a laptop. So far I have not needed it. Not sure at this time if it was worth the extra money. I will keep this updated as time goes on.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Frank. Thanks for your feedback! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions regarding your protection plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.