Customer Ratings & Reviews

Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

Agents are always helpful and imformative. Worth the money just in case.

Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

The picture shown is distorted but items are well made.

The Geek SQUAD Are There When You Need HELP The Help !!

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

Took care of my laptop when damaged, easy & fast service

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

Excellent customer service. We love the store we would shop there every day if given the choice.

This is basically a peace of mind expense, low cost for an inexpensive laptop

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

Perfect for a young student. Touch screen is nice and easy to use.

i love the geek squad always there for my needs and fixing my tech