Customer Ratings & Reviews

Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

Worth the price for the security of knowing you have trust worthy and knowledgeable technicians to help you if needed. Also used them to help upgrade my son's gaming PC

Good to have just in case something happens that falls just out of regular warranty coverage.

She was so happy it came on time and it was easy for her to use

Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

Great price for geek squad. I had to call them once and they were very helpful.

Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

Customer service was excellent. I recommend Best Buy to all of my friends and family.

The best for college and it’s really reliable for college work

Excellent customer service. We love the store we would shop there every day if given the choice.

Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

Very happy with this purchase. Excellent clarity of this TV.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Great addition just in case. Life happens all the time and this is a (just in case) buy!

Worth it due to any electronic if they stop working or something does not seem right.

We love having this 1 year accidental Geek Squad protection to use whenever we need to. We had to use it a couple times last year and it went smoothly. Very worth having it.

I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.