Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad assist me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent supported me about my lap top issues. Very good
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best warranty for your purchase. They will respond.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase extended warranty and receive great service when I have to apply my warranty.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my laptop from getting a virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little extra protection never hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to buy and from what I've read covers most use cases. Hopefully I'll never have to use it :)
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little extra protection never hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to buy and from what I've read covers most use cases. Hopefully I'll never have to use it :)
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes, Do It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hardware coverage only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was helpful guiding me with making the right choice for my warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You might not think you need it, you do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely worth it for electronics, they always helped me when I needed it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely exactly what I need because I have kids
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love to know that the items I purchase at Best Buy are protected
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me hassle free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and upheld the warranty with no issue.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
excellant product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to have this protection for my laptop. If I spill something on it... coffee... I will be able to get it repaired. Not that I plan on it. However, late night classwork, accidents happen.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sevice was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!
