Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,957 reviews
  • Rated 5 out of 5 stars

    Best Protection Plan from a Company Hands Down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass on this offer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not regretting buying this protection at all. Already had the screen get cracked. Being repair right now at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooddddddddddd#dddddddddddddddddddddddf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make a return. It went good with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatvproce and reasonable- i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with service. Warranty worth it fir college student purchases away at school with no concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relief to have this as a back up for the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Accidental Geek Squad Protection for all my best buy items. It worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved my charger issue quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service offered by the geek squad representative, though helpline service can be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Team

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad has helped me many times on both my personal and office computers. They have always been courteous, knowledgeable and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanted to make sure I'm covered!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

    I would recommend this to a friend