Customer Ratings & Reviews

I will never get the geek squad warranty again. Took our computer in to get a cd removed that was in it and they refused saying that wasn't part of the plan. So why did I spend the money? I really don't know.

Was difficult to obtain information and not very helpful

Not so helping attitude of the Geek Squad Manager. Even after telling all the concerns and urgency no one is ready to understand the issue and just told me to go by the book.

I think its not worth it paying that much money, when i was about to get my phone fix. They cant fix they said ussually they give a new phone and i have to pay the deductible which is just the same amount as u do it in the mall area

Hate it Love it, hate it, love it, hate it, Love it, hate it

A WASTE OF MONEY WHEN YOU CAN GET ONE THROUGH ANOTHER COMPANY CHEAPER AND TAKES CARE OF CUSTOMER

After reading more about how much the warranty costs and how much the store and salesman get for selling it, I figured it is just a gimmick. I was right.

This protection doesn't replace the protection. Go only with GSPR which replaces the item.

I will be using this tomorrow to return a very expensive caemra that stopped working on the same day I used for the first time

First time that buy something like this. Love the camera

Should avoid the protection plan looks like the go pro camera comes with 2 year warranty that covers accidental

For a warranty on an item that is this expensive. But better safe than sorry.

But needed as they get outdated quickly anyway so...

Just don't do it. It's useless. I feel stupid buying this.

Having the protection saved my wallet after my video camera died right out side of the manufacture warranty. The warranty covered the repair attempt and when the repair was unsuccessful I got a full refund on a beat buy gift card. I used that to get a better camera and another geek squad warranty

My camera broke and I had to get it exchanged the process was so easy!

Totally worth it! You break it, they replace it!!!

Have not had to use this but nice to know I have it if I need it.

Idk what I need to say about the product protection. Hope I never have to Use it I guess!!!!

Loving the Panasonic HC-V785K camcorder for Full HD Video (did not feel the need for 4K and larger files to edit on my Windows PC) quality and the larger sensor size. The auto-leveling feature shows a small icon and as long as you are within a few degrees of being level the video is digitally leveled automatically. I like the fact it accepts 49mm screw on filters so I bought some Neutral Density (ND) filters to reduce light in bright sun to avoid using smaller apertures (like F22 or F33) which can reduce sharpness due to diffraction. For those reviewers complaining of poor performance in low light, the word photograph means to paint with light. As a photographer for decades, I always control light by adding flash for photos (even outdoors when photographing people) or continuous lighting (bought axillary lighting for the included cold shoe) devices for video. This camcorder has a built in light which is decent for short distances of about ten feet....use it, it is better than nothing. Most image capturing requires the user to control the environment as much as possible, change shooting position, adjust aperture, use backlight setting, add light. The only issues I have are ergonomic. .1. Why is the auxiliary mic input only usable with the screen folded out? This prevents the user from closing the screen to put the camcorder in power off mode. Seems the mic input could have been placed near the cold shoe mount area or the headphone out area . .2. Why is the SD card only accessible from the bottom where quick release plates for tripods interfere with removal? Seems the SD card could be located near the hand strap. .3. Why is the battery release button only accessible with the screen open? With the quick power option enabled where opening the screen turns the camcorder on, the camcorder is on when disconnecting the battery which is not a standard convention for electronics (turn off, then remove power source). There are sun shades to put on the screen to help the user see it better in bright sunlight. Accessories matter.