Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4352 reviews
(4,352 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Helped us several times!Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not tried yet. However, it was an excellent deal for the price and peace of mind.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love the geek squad protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always love the geek squad protection. Would recommend it to ither customers
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
All it is is a money scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel once you buy a protection plan. You should be able to call or get help or replacement anytime. Anything, not just if something goes wrong, because it's a malfunction.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this hope I never need it. Thanks for the advice
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was failing. Got a replacement quick and easy. Its already packing up to be dhipped to my house. Agent was great and very helpful.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Customer Service. Always helpful when I have a problem.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always great. I always buy their warranties because they stand behind them
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and services. My son absolutely loves this monitor. Great for gaming.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
GSP Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Ease of Mind Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always recommend getting the Geek Squad protection plan so you always know your gear is protected!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Value Product Replacement Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for quality product. I'm a satisfied customer with this purchase.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
If you can get 4 year get it
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly a lot happens in 4 years you don't think of. After about 3 years I started hearing weird noises in my computer brought it in they replaced all the fans. The great thing about the protection plan is they help you even for small things that minor changes will make it just right.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents help me figure out what was wrong with my tablet, always with a smile on their face.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Tv Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Amazing upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor I like the adjustable settings I also fancy the other models with height adjustable while still having the same features as the latter showing how they take time to cherish the past and make it better.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Quality is too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality I wanna buy for my daughter too brightness no bother good for kids too I love it too
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replacement Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Short and sweet review here. If you're buying something expensive and this is an option for around $150 for a 4 year replacement, you're crazy not to do it. Its saved me more than once with premium computers monitors
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friend
