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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4353 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,353 reviews
  • Rated 5 out of 5 stars

    It's Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy with Samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelant replacement plan took me 10min and i was handed A BRAND NEW MONITOR be aware when you redeem your protection plan you will need to purchase another for the new device it does not transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan valued right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor protection plan is worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with replacement when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, I really like it, My son use it for his PS5, and work pretty good, I will absolutely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, I have used it a few times on different products and its AMAZING!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just applied to Greek squad definitely nice to half good support staff for dealing with my software issues if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad takes care of customer issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a very good job of making sure your satisfied with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best images I have seen when using the screen. Highly recommend. Plus, it's lightweight and very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping time was excellent and so fast!! The 4 year replacement warranty is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase they covered a monitor that would have cost me hundreds to replace in a year thank you for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality,went in and got it with no issue ,great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific bargain about coverage and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have when you spend a lot of money on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a different monitor. They were really helpful in helping me to achieve that. Thank you Best Buy. Big reason I buy all my equipment from you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Russ. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protect the products you buy, you never know when something will go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service eager to help Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Love having this as a backup to fix things that may go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always loved dealing with geek squad. They have always been accurate and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend. Just as it’s advertised. Would recommend.

    I would recommend this to a friend