Customer Ratings & Reviews

My monitor had a string of dead pixels and they replaced it no questions asked even though it was a year or two later .

I mean, I don't really have any idea what to say here beyond the rating I gave. Like literally, this is a Geek Squad Product Replacement. How am I supposed to comment on that beyond I'm glad I purchased it?

I am so happy with this purchase because I save me from buying a whole new TV even though my wife broke my TV when we were playing with our virtual heads up which by the way we also bought at Best Buy

Definitely buy if you’re buying technology that is very vulnerable. It’s great to have a service that can fix any issues you may be having, whether it’s your phone or tv.

AWESOME COVERAGE on-the-spot replacement and if your item is discontinued then they upgrade at no additional expense to you.

Great service I've used multiple times when something has broke when I have had to move

Very helpful, but often hampered by bad corporate policy. Manager ultimately called and made it right.

This gamer monitor is working great so far. I would definitely recommend.

Great help with a non working monitor and easy replacement. Thank you!

I’m glad I downloaded this on the the PC. Already had to use it once and glad I have it.

The reps in store was awesome helped me out a problem I’ll recommend you to buy at best buy

I usually purchase this service on more expensive electronic purchases.

You must have protection and insurance so who better to trust Geek Squad and Best Buy.

Good quality service that works as advertised and has had no issues so far.

Excellent customer service , and very understanding to people needs…

While i trust the device will outlive this four year replacement policy I won't know the outcome until four years have passed.

I've purchased a lot of products over the years and the best buy protection plan has been my favorite. They have been able to help me fix or replace my items with new ones. I get insurance on all of my top electronics.

Good service. The geek squad is always very helpful.

Reaolution quality not great, supports day to day work, not suitable for gaming

My monitor screen crashed by accident and I remember that a I have this garantí for 4 years nad was exelent because