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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4354 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,354 reviews
  • Rated 5 out of 5 stars

    Great price for Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but it is actually very nice! I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great product would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    HP Curved monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect monitor. I loved it was perfect to use to work from home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A must need.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really useful. If anything goes wrong with the product they will do their best to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Just Can't Go Wrong- Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstand Home Insulation That Was Hassel Free. The Geek Member Was Very Polite & Professional. Never Rushed & Explained all the Features of the Equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mibd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much safer having bought this. Definitely a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase hoping not to need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't remember what product this is tied to but it is one of those purchases that you hope not have to use it. In the past Best Buy treated me well from having this service, so I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really knowledgeable about the products we needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. So glad I purchased this service with my monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with any problem pertaining to my monitor. I’ve bought several things and gotten the geek squad warranty and never had a problem with them fixing it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    These are the only geeks you need in your squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I have worked alot with geek squad and these guys understand the stress of malfunctions, breaks, and issues when dealing with electronis and pc hardware. keep it up guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of mind for any troubles. this is an absolute must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for everyday school work bright and crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind you can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind you can buy! If you’re investing a lot of money into some high quality items, this is a no brainer. It’s more than paid for itself and if you don’t need have to use it? At least you had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast for you and help out a lot with a problem you have or just help with building pcs

    I would recommend this to a friend