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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4421 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,421 reviews
  • Rated 5 out of 5 stars

    Just on case...you never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks they will replace it! Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for when needing repairs, not sure what I would do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fulfilled protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very hassle free, just bring in the old product and they give you another.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it's pretty expensive and doesn’t cover accidental damage. I added it initially because the salesperson at Best Buy said it included accidental damage coverage, but later I found out it didn’t. I’m not sure if the salesperson was just trying to sell it or if they genuinely didn’t know. Either way, I returned it since it’s pointless when the monitor I bought already comes with a 3-year warranty.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worthwhile Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY ALL PRODUCTS IF U HUMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have with any product you buy from Best Buy can’t beat $30 for 4 years so the math. $7.5 a year to have peace of mind knowing ur product safe. Insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great no hassle what so ever if you can get warranty on your item's do so it comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but the thought of having it makes me More comfortable to protect my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy products from Best Buy and I always take out insurance with Geek and I've never had any problems, they are fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love electronics and Best Buy is my go-to source for all of my electronic needs. I need to return something they are very helpful and nice. Their team knows exactly how to take care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but feel good knowing it is there if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pick up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal when things can break randomly. I’ve had a few different products replaced with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was extremely helpful and is efficient with how they help. Will recommend and come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this connected to all my devices very useful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    perfect

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] worth it even though you might not need it its btter to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is quick and efficient in every way and glad to add protection to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't had to make use of warranty protection. But the price is reasonable and looks to cover all essentials.

    I would recommend this to a friend