Customer Ratings & Reviews

thank you for your support and help, love geek squad

My device broke and GeekSquad was quick to help me get a replacement with my plan in place!

Friendly helpful and always willing to make things correct when something is not

Have yet to use it but always help with broken items

As advertised. I was very pleased with my service that i recieved.

I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.

I have used this service before, and it streamlines the process to get quality service and remediation. Without it, you can contact the manufacturer. If a product is still under warranty, sometimes it may work out.

They are always amazing in there service and always solve all my problems

I always purchase Best Buy's GSP on most high ticket item(s) I purchase from Best Buy. I dislike their TotalTech program as it requires a deductible for them to service your device whereas the GSP almost covers everything without deductible. I highly recommend getting the GSP over the TotalTech!

The monitor is sleek and the colors pop and the blacks are true black now! 240 Hertz is perf for fps gaming.

I bought this when I bought a monitor. It was a good idea decently cheap and if anything happens down the road for four years, I can get a replacement.

Havent had to use it as of yet, hopefully wont need to.

I am thankful that when I bought this pc and monitor, I was able to get this replacement plan. You never know what may happen when you make a purchase and I always like to have a backup plan for anything

Provides ease of mind, knowing Geek Squad available if any problem.

Purchased two 28-inch Samsung monitors for my 2018 MacBook Pro 15". I use my Apple practically 4 to 6 times per week and the monitors from BestBuy are wonderful. The Geek Squad assurance is legendary, and I'm glad I purchased it.

The Geek squad delivered and installed a refrigerator - and did it very well. I had previously only gone to appliance outlets, but so far, I am very pleased to have gone to Best Buy. The Geek Squad was great - professional, friendly, and extremely helpful. I highly recommend them.

I added this for a laptop and extra monitor and it makes me feel more at ease should anything ever go wrong with my devices. I have not had to use it, but it definitely takes the stress off me if I do need help in the next 4 years.

Great customer service from geek squad! Buying the warranty was worth it

I love geek squad protection and try to get it on my products whenever possible. This plan covers most issues that you can run into with monitors. Its easy to claim and get a replacement/store credit. Keep in mind this does not cover physical damage of any kind.

I have not used it, so I guess it is ok. I hope I never have to use it.