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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,423 reviews
  • Rated 5 out of 5 stars

    Always purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always loved dealing with geek squad. They have always been accurate and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year geek squad product replacement is awesome! I don’t have to worry about what to do if my products break or stops working because know it will be covered. I have peace of mind and that is worth everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad takes care of customer issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a very good job of making sure your satisfied with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best sides Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad on my current gaming dell monitor, But I never have a hesitation Buying geek squad it is a must for non-Apple products. They take amazing care of their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor was easy to setup. Which it in and play

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad product replacement with any electronic device that I buy. You just never know when you might need it and I have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Love having this as a backup to fix things that may go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been there for me when I need help. The service is great for warranty. I always but it with high end products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MSI monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for this price point it’s my daily user and I haven’t had a problem ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay it is a great monitor. Stand does not have height adjustment, keep that in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for high value items. Such as those prone to easy damage or malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty. If anything happens they're always there to help. Only time I've ever had an issue was when I purchased it with a TV. Nothing happened to my TV so I couldn't use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool because they replace it if it breaks or something like that... GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must-have when you purchase something expensive if there is any issue you just go back into Best buy and they will give you a brand new one or a gift card to purchase the newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting, my monitor randomly started going dark and I was able to get it replaced very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor. Works great I got it as an additional work monitor. The only thing I wish it had was a USB port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP THE WAY TO BE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s replacement plans are the best. They name it so I never have to worry about something going wrong with the electronics I love. I know they are backed by geek squad and the price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protect the products you buy, you never know when something will go bad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.