Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,423 reviews
  • Rated 5 out of 5 stars

    Porotection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know im protected if anything happens to my monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service for electronics around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to not get warranties but now I do because it’s worth paying $50 or even $100 than having to pay $500 or 1600$ for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and knowledgeable staff members to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value to protect from all harm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad honors warranties without fuss. My whole family shops at Best Buy because of the quality in warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest alwsys adding the protection plan to your valued purchase. The Geek Squad is very helpful before you make the decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, worth it! I’d highly recommend the Geek Squad replacement plan for those looking to protect their investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some items should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I’ve gotten it on a few items I knew that had a higher chance of damaging just being in my care. Easy to use and helpful suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture and quality. zero problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture calibration outside the box. colors look natural. i would highly recommend for content creators or productivity. Gaming is also great other than its 60hz only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the warranties. Can't tell you how much money I've saved and new product replacements we've been granted. No questions asked!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Its always great to have the extra protection. Makes life a breeze when the littles devices go down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always helpful with any problem I have had. I use my computer to work remotely so it is my lifeline. I am confident that if a problem comes up they will take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind at a price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't had to use this. I hope I don't have to use it. But if I do, it's there. It's kind of pricey, but better to have it than not on big ticket items.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Purchased and was unhappy with service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to reach out about your purchase. We're glad that our store manager was able to turn this around for you, and we appreciate the heads up about our website. Please accept our apologies for any disappointment.

  • Rated 5 out of 5 stars

    Very good!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, i am able to get now product after the 4 years are up to keep up to date with the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GOAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lifesaver of any product!!!! Whatever it costs, it’s worth it because these days tech is to advanced to fix by yourself and causes a hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price for the replacement plan and I believe we had to use it. Everything went smoothly when we had to replace, never had issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great monitor and also a great price for the item that was given

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a fast and great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. I love Best Buy. I can always count on them to back their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought 4-Year Geek Squad Product Replacement from best buy, i really appreciate the services and really happy to guaranty my device for 4 full years

    I would recommend this to a friend