Customer Ratings & Reviews

This product provides great value in the event that your item goes defective. It has already saved me on my $1000+ purchase last year!

Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

Great monitor. Have to make some adjustments for best latency but once that’s done, it’s epic

I returned a gaming monitor after it stopped working. They were quick to look up my protection plan and employees helped me pick a replacement. Very comfortable process. I can’t say that replacement plans are always necessary or worth the price but it beats going back to the manufacturer and in this case it was worth it in terms of both price and convenience. Thanks Best Buy. You did well this time.

I never imagined how helpful it would t urn out to be for me as a Geek Squad member. I only wish I had done several years ago. The help I get from them is 110% all the time. The staff that has come to my home have been just top drawer all the time. They solve my problems and becasue I know so little about computers their help has been priceless for me. I strongly recommend it for those who aa stupid as I about computers. If you need computer help the Geek Squad is the best that I know of.

I have not used it, so I guess it is ok. I hope I never have to use it.

Great customer service from geek squad! Buying the warranty was worth it

Good performance at a decent price. I would highly recommend this.

Was offerred this by an associate who was an incredible sales person. It was for an open box 1300 dollar OLED..he didnt have to try hard. Lol.

Friendly helpful and always willing to make things correct when something is not

Geek squad is amazing. Love their services. Its always worth the price.

BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.

Geek Squad has been in huge support of my Pc career. One time my PC not turning on and I gave Geek Squad a chance. The Employee found and fixed the problem and told me I needed different ram. I got new ram and my PC was up and running as soon as it was added to my PC. The replacement also allows you to easily replace an item under the paid warranty or return the item for best buy store credit. This is one of my favorite protection plans and I will always purchase this warranty when I buy a product from best buy

The viewing angle is bad but the curve helps. The stand is very basic. Some screen tearing during games. It is an ok monitor for the price.

Great customer service all around. Made my exchange simple and not stressful at all. If you can get the warranty plan do it it is a must.

I am only strongly recommending the Product Replacement aspect as for the other services that Geek Squad offer, if repairs/upgrades will be do might be good idea get if you know/trust them in the store but never for the love of whatever you love use their remote services. Product Replacement has help me alot since some items if used daily end up getting to their end of life faster so this helps in replacing them and saves money since just have to rebuy the warranty

Haven't use the squad service but is better to have it and no used that needed and not have it.

The person who helped me choose which monitor to get was very professional. He was able to relate with me since we both have a love for gaming. He made recommendations, and even gave examples, and information of how good it works. He even helped me get an idea of my next purchase because he gave me examples of gaming computers I could get. He gave me some of the best customer service I’ve ever had. The associate that helped me was named Dallas. If I could I’d have him help me every where I went.

My device broke and GeekSquad was quick to help me get a replacement with my plan in place!